Our unique ‘smiley’ face feedback terminals make it easy, convenient and non-threatening for customers or patrons to give feedback on their service experience.
Our locally manufactured feedback terminals are suitable for a variety of applications, such as retail outlets, supermarkets, government departments, hotels, restaurants, large employers, healthcare, facilities management and just about any business that is customer service focused.
The terminals can be accessed directly by the customer, without the assistance of a staff member, facilitating an environment that is conducive to open and honest feedback. The feedback data can either be used for statistical purposes, or make it possible to immediately dispatch a service manager to assist a customer.
Measure “the happiness”, listen to your customers and employees, gather feedback on the spot or online, and improve your performance and business!