Articles 2018-02-09T10:39:48+00:00

Smiley Face Surveys

February 8th, 2018|0 Comments

A choice of smiley faces gives the respondent a quick and easy way to rate your service, track issues and give you feedback. By making it really simple for your customers to respond you can improve customer satisfaction, [...]

Instant customer feedback pads

February 7th, 2018|0 Comments

Our unique ‘smiley’ face feedback terminals make it easy, convenient and non-threatening for customers or patrons to give feedback on their service experience. Our locally manufactured feedback terminals are suitable for a variety of applications, [...]

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If objects could talk, what would they say?

January 24th, 2018|0 Comments

We, at Surveway are giving a voice and a life to the physical world. Ultimately, everything around us will be able to have a voice. With the continued miniaturization of sensors and technological advancements such [...]

The Internet of Things- IoT

December 11th, 2017|0 Comments

Data – it’s being created all the time from devices, applications and their users. Because its digital its measurable, but what about information offline in the physical world there is actionable offline data just waiting [...]

Route to Market Reporting System

October 9th, 2017|0 Comments

So you have a new product that needs to be sold into the informal trade, but you are not sure whether this will be accepted or not? You need to do research first. Steps to [...]

Mobile solutions for In-store promotions

September 27th, 2017|0 Comments

How Surveway can help you to gain real-time insights into your in-store promotional campaigns.

Why Your Customers Aren’t Telling You What They Really Think

September 27th, 2017|0 Comments

If you have very few complaints, you must be doing something right, yes? Well, not exactly. Studies show that only about half of customers make their grievances known, with about 90% of those complaints made to frontline [...]

6 Ways to Get Customer Feedback on Grab ‘n Go Items

September 11th, 2017|0 Comments

6 Ways to Get Customer Feedback on Grab ‘n Go Items No matter what you sell or what type of service you provide on campus / canteen / restaurant / take-away your customer’s [...]

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Reporting Solution for Promotions & Activations

July 28th, 2017|0 Comments

Reporting Solutions For Promotions & Activations Retail promotions can form a significant part of the overall marketing spend for a product or brand. In many instances reliable feedback to measure the ROI for [...]

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Incident Management Solution

July 28th, 2017|0 Comments

Incident Management Solution tx Incident Management Solution A mobile solution offering incident management within our framework for capturing, recording, and reporting on all types of incidents. Our [...]