Articles 2018-02-09T10:39:48+00:00

An Entire Solution for Your Survey Needs

April 10th, 2018|0 Comments

Collect feedback using the SurvewayApp on your tablet or Cell-Phone, even offline. Featuring a stand, a tablet and our unique software, Surveway Solutions include everything you need to start gathering valuable customer/client/employee feedback. Understand and [...]

Gathering feedback from customers and employees can be as easy as the push of a button

April 10th, 2018|0 Comments

A good service experience can really make an impact on the way a customer sees a company, putting steps in place for repeat custom and also spreading positive word-of-mouth. The flip side of the coin [...]

  • customer experience

A 360 degree Customer Feedback Solution

March 9th, 2018|0 Comments

An elegant solution for all Retail outlets Some of our clients require more than their real time survey or reporting business tool, so we have tied up strong relationships with two top suppliers located around [...]

Smiley Face Surveys

February 8th, 2018|0 Comments

A choice of smiley faces gives the respondent a quick and easy way to rate your service, track issues and give you feedback. By making it really simple for your customers to respond you can improve customer satisfaction, [...]

Instant customer feedback pads

February 7th, 2018|0 Comments

Our unique ‘smiley’ face feedback terminals make it easy, convenient and non-threatening for customers or patrons to give feedback on their service experience. Our locally manufactured feedback terminals are suitable for a variety of applications, [...]

  • customer-feedback-customers-in-2020

If objects could talk, what would they say?

January 24th, 2018|0 Comments

We, at Surveway are giving a voice and a life to the physical world. Ultimately, everything around us will be able to have a voice. With the continued miniaturization of sensors and technological advancements such [...]

The Internet of Things- IoT

December 11th, 2017|0 Comments

Data – it’s being created all the time from devices, applications and their users. Because its digital its measurable, but what about information offline in the physical world there is actionable offline data just waiting [...]

Route to Market Reporting System

October 9th, 2017|0 Comments

So you have a new product that needs to be sold into the informal trade, but you are not sure whether this will be accepted or not? You need to do research first. Steps to [...]

Mobile solutions for In-store promotions

September 27th, 2017|0 Comments

How Surveway can help you to gain real-time insights into your in-store promotional campaigns.

Why Your Customers Aren’t Telling You What They Really Think

September 27th, 2017|0 Comments

If you have very few complaints, you must be doing something right, yes? Well, not exactly. Studies show that only about half of customers make their grievances known, with about 90% of those complaints made to frontline [...]