Articles 2017-08-15T08:56:11+00:00

Route to Market Reporting System

October 9th, 2017|0 Comments

So you have a new product that needs to be sold into the informal trade, but you are not sure whether this will be accepted or not? You need to do research first. Steps to [...]

Mobile solutions for In-store promotions

September 27th, 2017|0 Comments

How Surveway can help you to gain real-time insights into your in-store promotional campaigns.

Why Your Customers Aren’t Telling You What They Really Think

September 27th, 2017|0 Comments

If you have very few complaints, you must be doing something right, yes? Well, not exactly. Studies show that only about half of customers make their grievances known, with about 90% of those complaints made to frontline [...]

6 Ways to Get Customer Feedback on Grab ‘n Go Items

September 11th, 2017|0 Comments

6 Ways to Get Customer Feedback on Grab ‘n Go Items No matter what you sell or what type of service you provide on campus / canteen / restaurant / take-away your customer’s [...]

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Reporting Solution for Promotions & Activations

July 28th, 2017|0 Comments

Reporting Solutions For Promotions & Activations Retail promotions can form a significant part of the overall marketing spend for a product or brand. In many instances reliable feedback to measure the ROI for [...]

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Incident Management Solution

July 28th, 2017|0 Comments

Incident Management Solution tx Incident Management Solution A mobile solution offering incident management within our framework for capturing, recording, and reporting on all types of incidents. Our [...]

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Get To Know Your Customer Better – And Get Closer To Your Brand

July 28th, 2017|0 Comments

Get To Know Your Customer Better - And Get Closer To Your Brand Know your customer, and your customer will know your brand! Sales and marketing executives need the ability to create [...]

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Why Bother With A Customer Satisfaction Survey

July 28th, 2017|0 Comments

Why Bother With Customer Satisfaction Survey tx Customer satisfaction surveys help companies measure satisfaction, identify unhappy customers and find potential advocates. For most companies, customer satisfaction ratings can have [...]

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Best Ways To Market With QR Codes

July 28th, 2017|0 Comments

Best Ways To Market With QR Codes Used correctly QR codes offer a cool way for marketers to grab audiences’ attention and target them with optimised advertising. Codes are free to generate, and [...]

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5 Ways To Screen Customer Feedback Before Acting On It

July 28th, 2017|0 Comments

5 Ways To Screen Customer Feedback Before Acting On It Gathering customer feedback is an important step in optimising the service delivery of your business. But this feedback needs to be analysed, [...]